Visitor Survey – GalaCon 2026

What went great, what would you like to see changed in the future?
Your feedback is important and helps us improve GalaCon!

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Personal Info and Demographic

How old are you?*

In which role did you attend GalaCon?*

Which days did you attend*

Saturday

Sunday

Multiple choice

Country of Origin

How often did you attend GalaCon before?

How many MLP conventions or festivals have you visited beside GalaCon?

For how long have you been part of the MLP fan community?

including all MLP generations

What are the main reasons for you visiting GalaCon?

Meeting Friends

Buying from Vendors

Visiting Panels

Meeting the Guests

Experiencing Music Acts

The Venue and Surroundings

Other (specify below)

Multiple choice

Other Reason

Comments and Annotations

Anything else you want to tell us regarding this survey page?

Due to legal reasons we are not allowed to collect data from people under the age of 16. We apologize and thank you for your understanding.

General Experience

All in all, how would you rate your experience at GalaCon 2026?

Very Great

Great

Neutral

Bad

Very Bad

If you have attended GalaCon before, how was your experience compared to your last visit?

Much Better

Better

Similar

Worse

Much Worse

Would you like to attend GalaCon again?

Yes

Unsure

Feel free to let us know why you would or wouldn’t attend GalaCon again.

What was your favorite moment at GalaCon?

What was your least favorite moment at GalaCon?

Future of GalaCon

We want your opinion

If you could change the length of GalaCon, what would you chose?

With more days we probably might need to increase the prices across all ticket tiers, would this be worth it to you?

Please tell us what price increase would or would not be okay for you.

What is your opinion for future GalaCons, in regards of the lineup of voice actors?

Comments and Annotations

Schedule and Events

Please rate the overall scheduling of the Timetable?

Very Good

Good

Neutral

Bad

Very Bad

Events and Activities

How would you rate the amount of events?

Could be more

Very Good

It was too busy

By "events", we mean everything that happened in or around the venue. Take into consideration panels, signing sessions, workshops, games, the concert evening, and more.

How many events did you attend or take part in?

none

1 - 2

3 - 4

5 - 6

over 6

How would you rate the scheduling of events?

Very Good

Good

Neutral

Bad

Very Bad

How would you rate the variety of events?

Very Good

Good

Neutral

Bad

Very Bad

Evening Program

All in all, how would you rate the schedule?

Very Good

Good

Neutral

Bad

Very Bad

How would you rate the variety of musical acts?

Very Good

Good

Neutral

Bad

Very Bad

How would you rate the scheduling of the musical acts?

Very Good

Good

Neutral

Bad

Very Bad

Did you attend the Silent Auction?

How would you rate the Silent Auction?

Very Good

Good

Neutral

Bad

Very Bad

We did some changes to the Chillout lounge, how do you feel about them?

I like it

Good

Neutral

Bad

I don’t like it

Can you tell us more about what you liked/didn’t liked about the changes to the Chillout lounge?

How do you like the new Board & Card Game Lounge?

I like it

Neutral

I didn’t like it

Do you got any more feedback or ideas for the Board & Card Game Lounge?

Comments and Annotations

Anything else you want to tell us regarding the schedule and events?

Travel and Accommodation

Where did you stay for the event?

How did you travel to and from the GalaCon area?

Car

Public Transport

Airplane

Other means of travel

Multiple choice

How did you commute from your accommodation to the Venue?

By Foot

Public Transport

Car

Other means of travel

Multiple choice

How long did you commute from the accommodation to the Venue?

under 5 min

5 - 10 min

10 - 20 min

20 - 40 min

over 40 min

Comments and Annotations

Anything else you want to tell us regarding accommodation and travel?

Venue and Tech

Bürgerzentrum Waiblingen

All in all, how would you rate the venue?

Very Good

Good

Neutral

Bad

Very Bad

How would you rate the overall accessibility of the Venue?

Very Good

Good

Neutral

Bad

Very Bad

What did you like the most about the venue?

What did you like the least about the venue?

Food and Drinking

How did you overall experience the food & drink offers at GalaCon?

Very Good

Good

Neutral

Bad

Very Bad

Was the offered menu sufficient?

Very Adequate

Adequate

Hardly anything for me

How would you rate the prices of food and drinks?

Too expensive

More then I expected

Adequate

I want to pay more

Anything else you want to tell us about the venue?

Tech

All in all, how would you rate the Tech we used this year?

Very Good

Good

Neutral

Bad

Very Bad

How was the performance of the Tech-Team you have noticed?

Very Good

Good

Neutral

Bad

Very Bad

Have you noticed any issues with the Tech?

Like a damaged Cable, broken stage Lamp, broken Speaker, etc.

Anything else Tech related you want to tell us?

Vendor and Merchandise

Vendor

How would you rate the range of items offered at GalaCon?

Very Monotonous

Monotonous

Sufficient

Diverse

Very Diverse

Did you purchase items from Vendors at GalaCon?

Yes

How would you rate the prices of the items offered by the Vendors?

Very Affordable

Affordable

Fair

Overpriced

Very Overpriced

Anything else you want to tell us about the Vendors?

GalaCon Merchandise

Have you bought anything from our merch stand?

Yes

How would you rate the range of items offered?

Very Monotonous

Monotonous

Sufficient

Diverse

Very Diverse

How would you rate the prices of the items offered by GalaCon?

Very Affordable

Affordable

Fair

Overpriced

Very Overpriced

What items should GalaCon sell in the future?

Nothing 18+ rated please!

Anything else you want to tell us about our Official Merchandise?

Staff & Volunteers

Staff

Did you have interactions with GalaCon Staff?

Yes

Have you sought help from Staff?

Yes

Was the Staff helpful?

Yes, they were helpful

Something was attempted

It was not helpful

Volunteers

All in all, how was the behaviour of the Volunteers you interacted with?

Very Good

Good

Neutral

Bad

Very Bad

Have you sought help from Volunteers?

Yes

Was the Volunteer/Volunteers helpful?

Yes, they were helpful

Something was attempted

It was not helpful

Comments and Annotations

Anything else you want to tell us regarding staff and volunteers?

Awareness Team

Have you sought help from the Awareness Team during GalaCon?

Were you aware of the Awareness Team telephone number and Telegram contact and were to find them?

Yes

Where you aware of the quiet rooms?

Yes

Comments and Annotations

Anything else you want to tell us regarding our awareness team?

Information and Announcements

Which channels did you use to inform yourself about GC?

Website

Discord

Instagram

TikTok

BlueSky

Twitter/X

Mastodon

Facebook

Bronies.de

Non-Official channels

How would you overall rate the provided information?

Very Good

Good

Neutral

Bad

Very Bad

What information on social media was most helpful to you?

Did you feel there was information missing before or during the event? If so, which?

How would you rate the event coverage over Instagram and TikTok?

Very Good

Good

Neutral

Bad

Very Bad

We tested a new way for support and feedback during the event on Telegram. Have you used it?

Yes, and it was helpful

Yes, but it was not helpful

No, I didn’t needed it

We had this?

Comments and Annotations

Anything else you want to tell us regarding our PR-Team and Informations?

Tickets and Goodies

How did you purchase your ticket?

Online Ticketshop

Box Office

It was a gift

Second hand

Which payment option did you use?

What Ticket did you buy?

When did you buy your ticket?

Before 31.03.2026

Between 01.04.2026 and 14.07.2026

Between 15.07.2026 and 28.08.2026

Less then a week before the event

On site

What is your opinion about the ticket prices?

Very Affordable

Affordable

Fair

Overpriced

Very Overpriced

Considering what GalaCon offers, how do you feel about the ticket prices?

Totally worth it

Worth it

Unsure/Neutral

Not worth it

Totally not worth it

How easy was it to book and pay for your ticket?

Very Easy

Easy

Acceptable

Challenging

Hard

Did you use the Ticket FAQ?

We have this?

Yes

Did you need to contact the ticket support?

Yes

How was your experience with the ticket support?

Very Great

Great

Neutral

Bad

Very Bad

How happy are you with the goodies included in your ticket?

Adequate

Unsure

Insufficient

I didn’t buy a PLUS or BIZAAM ticket

Comments and Annotations

Anything else you want to tell us regarding our tickets and/or goodies?

Submit Survey

May we contact you?

Yes

May we contact you if we have additional questions about your survey entries?

We wish to make clear that we will only use this information to contact you in regards to this survey. There will not be advertising mails or anything like that. We do understand if you do not want to share your private information online, which is why we added the free text options.

May we contact you

Email Address*

Additional Ways of Contact

You may share additional ways of contact with us, e.g. your Telegram or Discord username.

Contact Email*

What can we improve to make GalaCon even better?

Additional Feedback

Is there anything else you want to tell us?